Frequently Asked Questions

Is a contract required? For most projects, yes, and to make it easy, we use a printable HTML (web-based) contract with one-click form submission.

How much do you charge? Are there extra fees for rush jobs? Fees are project-based and quoted individually. "Rush" jobs usually require a minimum 15% surcharge

What kinds of payment do you accept? What about deposits? When do I pay? PayPal and most major credit cards are accepted. A minimum 50% deposit is required at time of contract for new clients. You will be billed for the remaining amount due, along with any other additional charges, when the project is complete. Artwork purchases to be made on your behalf must be paid for up front.

What if I want to cancel? If you decide to cancel the contract prior to the completion of the project, you will be billed for any expenses, time, and/or effort expended or incurred up to that point, minus any deposit or retainer fees. Payments made due because of a cancellation are to be paid in full upon receipt of the invoice.

Will having my work edited/proofed guarantee I'll get a job/agent/contract? No.

What if I don't agree with your editing suggestions, do I have to make those changes? No. Writing is a subjective medium, our goal is to merely offer ideas and opinions as to how you can improve your work. The final decision as to whether or not you want to incorporate those suggestions comes down to you.

Can/Will you guarantee the colors I see on screen will match the printed version? No. Due to screen variances, settings, resolution, etc. there may be a difference in coloration of the printed version.

What do you mean by “pre-format the manuscript?” For basic interior book formatting projects, you will be given instructions on how to set up your document prior to submission. If you can not or do not want to do this yourself, we can perform this step for a fee.

I don’t want to self-publish, will you just publish my book for me? No, but for companies that provide those kinds of services, please visit the POD Database.

How does the process work? Either use our contact form or email us directly with information about your project. If we are available, we will work up a quote for services, then we will go from there.

Do you accept every project? No, because in order to provide quality service it is just not possible for us to accept every proposed project so please understand if we’re not able to accept yours.

Payment Policies (for most projects):

50% Deposit payable up-front for new clients
30% Deposit for established clients
Remainder plus any accumulated fees
due upon delivery of Final Invoice

There is no "Net on 30" Policy. All payments due upon receipt.
No Projects are contracted as "Speculative."